Effective Date: June 2, 2025
Last Updated: June 2, 2025
Welcome to Home Service BC (“we,” “us,” “our”). These Terms of Use (“Terms”) govern your access to and use of the website https://homeservicebc.ca (the “Website” or “Platform”). By using this Website, you (“you,” “user,” or “visitor”) agree to be bound by these Terms and our Privacy Policy. If you do not agree with these Terms, please do not use this Website.
1. About Home Service BC
Home Service BC is an online directory platform that enables users to search for, connect with, rate, and review local service providers in British Columbia. Categories include (but are not limited to):
- Home improvement and repair
- Financial and legal services
- Computer and IT support
- Event planning and coordination
We do not directly provide any of these services. All service providers listed on the Website are independent third parties and are not employees, agents, or affiliates of Home Service BC unless explicitly stated.
2. Eligibility
By using the Website, you confirm that you are:
- At least 18 years of age (or the age of majority in your province or territory), and
- Capable of entering into binding contracts under applicable law.
If you use the Platform on behalf of a business or organization, you represent that you have authority to bind that entity to these Terms.
3. User Responsibilities
You agree to:
- Use the Website only for lawful purposes and in accordance with these Terms.
- Provide accurate, current, and complete information when submitting reviews, listings, or registration details.
- Not impersonate any other person or entity.
- Not post false, defamatory, discriminatory, harassing, or misleading content.
- Not upload malicious software, scripts, or any technology that could harm the Website or its users.
- Abide by all applicable federal, provincial, and local laws and regulations.
4. Directory Listings and Reviews
- Users may submit service provider listings and reviews through the Platform.
- All listings and reviews must be honest, factual, and based on actual experience.
- Home Service BC reserves the right (but not the obligation) to moderate, edit, or remove content that violates these Terms or applicable laws.
- We do not endorse or guarantee the accuracy, reliability, or qualifications of any listed service provider. Use of listed services is entirely at your own risk.
5. Service Providers
If you are a service provider, you agree to:
- Maintain up-to-date business contact and licensing information.
- Accurately describe your services, rates, and availability.
- Comply with all applicable industry standards, professional regulations, and licensing requirements under British Columbia and Canadian law.
We reserve the right to suspend or remove any service provider listings that are incomplete, misleading, or non-compliant.
6. Disclaimers and Limitation of Liability
- Home Service BC is a neutral platform. We are not a party to any agreement, contract, or dispute between users and service providers.
- All services obtained via this Website are used at your own risk.
- We do not guarantee the quality, legality, or safety of services provided by third parties listed on the Website.
- To the maximum extent permitted by law, Home Service BC is not liable for any direct, indirect, incidental, or consequential loss or damages resulting from:
- Your use of or inability to use the Website.
- Errors or omissions in content.
- Any third-party services accessed through this Website.
7. Intellectual Property
All content, branding, graphics, software, and functionality on this Website are the property of Home Service BC or its licensors and are protected under Canadian and international copyright, trademark, and other intellectual property laws. You may not reproduce, distribute, or modify any part of this Website without our express written consent.
8. Third-Party Links
The Website may include links to third-party websites. These are provided for convenience only. We do not control or endorse these sites and are not responsible for their content, terms, or privacy practices.
9. Privacy and Data Collection
Our collection, use, and disclosure of personal information are governed by our Privacy Policy. By using the Website, you consent to such collection and use in compliance with the Personal Information Protection Act (PIPA) of British Columbia and, where applicable, the Personal Information Protection and Electronic Documents Act (PIPEDA) of Canada.
10. Email Communications and Anti-Spam Compliance
By registering on our site or submitting your email, you consent to receive transactional and informational emails from Home Service BC. We comply with Canada’s Anti-Spam Legislation (CASL), and you may opt out of promotional messages at any time.
11. Account Termination and Suspension
We reserve the right to suspend or terminate your account or access to the Website at any time, without notice, if:
- You breach these Terms.
- You misuse the Website.
- We are required to do so by law or regulatory authority.
12. Governing Law and Jurisdiction
These Terms are governed by and interpreted in accordance with the laws of the Province of British Columbia and the federal laws of Canada applicable therein. Any disputes arising under these Terms shall be resolved exclusively in the courts located in British Columbia.
13. Modifications to These Terms
We may update these Terms of Use from time to time. When we do, we will revise the “Last Updated” date at the top of this page. Continued use of the Website constitutes acceptance of the revised Terms.
14. Contact Us
If you have questions or concerns about these Terms of Use, please contact us at:
Contact Us
By using this Website, you agree to be bound by these Terms of Use.