When the world slowed down in 2020, Task Pro Service Group sped up. Founded by certified plumber and gas fitter Joe Lee just two weeks before the pandemic, the company quickly built a reputation as the trusted “Family Handyman” for homeowners across Metro Vancouver.
Originally focused on plumbing, Task Pro pivoted to handyman and small renovation services to offer a broader range of solutions while lowering the risks associated with plumbing. But their plumbing expertise remained a secret advantage. The turning point came when Joe solved a complex plumbing problem for a residential complex after three other companies had failed. That success sparked the company’s rebrand to Task Pro Service Group, now known for being a one-stop shop for everything from drain cleaning to full bathroom renovations.
A Handyman Service with Certified Skills
Task Pro’s competitive edge lies in keeping all work in-house. Every team member is personally trained by Joe, ensuring they meet strict quality standards and follow local building codes. This hands-on approach means projects, like bathroom renovations, can be completed in just one to one-and-a-half weeks, far quicker than general contractors who rely on multiple subcontractors.
While they handle a variety of handyman and renovation jobs, drain cleaning is Task Pro’s “bread and butter.” Equipped with specialized gear like a $12,000 inspection camera and industrial drain machines, they can quickly respond to urgent calls, often saving homeowners from bigger, costlier problems.
Built on Relationships and Trust
Joe Lee sees every project as an opportunity to build a relationship. Task Pro is selective with large-scale work, but when they find the right client they go above and beyond, sometimes expanding projects from $60,000 to $160,000 because of strong trust and communication.
Joe’s top tips for homeowners hiring services:
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Hire professionals, not friends or family, it protects relationships and ensures proper workmanship.
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Check credentials, insurance, and WCB coverage before hiring.
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Get three quotes and aim for the middle price, the cheapest often hides future headaches.
Growing the “Family Handyman” Brand
In just one year, Task Pro has quadrupled in size, moved toward acquiring another van, and is expanding into a warehouse. They have even implemented AI to handle after-hours and overflow calls, improving response times and customer service.
This growth is powered by their strong relationships with homeowners, property managers, inspectors, and realtors, and by their belief that a handyman should feel like part of the family: reliable, honest, and there when you need them.
Follow Task Pro on Instagram for Daily Updates
Want to see Task Pro in action? Follow them on Instagram for daily stories, project photos, and customer testimonials. You will get a behind-the-scenes look at their work and see why so many Metro Vancouver homeowners trust them as their Family Handyman.
Visit their website at:
https://taskproinc.ca/
Find them on Google with their five-star business profile
https://share.google/blVYd1AXzwrMeTp7p
Check the video podcast here:
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